![Vivid Gold - Video Game Outlet [KE]](http://vividgold.co.ke/cdn/shop/files/vivid_gold_Inverted_Color_800x600_f2afcef1-2638-4a31-ac75-b29de1f90148.png?v=1722416550)
Who we are
As a phygital retail store, we cater to the growing demand for instant, right-here-right-now experiences. Customers operate in a world where instant gratification and immediate service are minimum standards.
Deliveries Done
Gaming Products
Connected & Engagaing
57% of customers are willing to switch brands if we fail to anticipate or meet their needs promptly. We aim to provide the right products and services to the right customer at the perfect time.
Our Phygital Shopping Experience
Embracing a phygital approach means engaging customers on multiple levels, seamlessly blending physical shopping with digital experiences. We achieve this through our online store and personalized video shopping sessions with an in-store brand community representative, creating a two-way conversation. Customers feel connected to our offerings, knowing we understand and value their needs.
Creating Engaging and Interactive Phygital Experiences
If customers don’t recognize or engage with our phygital efforts, it may be falling short in interactivity and engagement. That's why it's crucial to make our phygital experiences both convenient and enjoyable. To achieve the best results, we ensure immersive digital moments on our website are tailored to the right visitors, while offering attention-grabbing physical experiences in-store. We focus on making our phygital interactions fun, interactive, and convenient for all.
About our services
Today's consumers demand a seamless and convenient shopping experience, whether online or in-store. Our phygital strategy meets these expectations by combining physical and digital options to suit various consumer preferences.